Services: Customer Relationship Management (CRM)

  • Focused CRM team for channelizing the resources.
  • Dedicated Customer Relationship Management (CRM) representative to take care of the customized request of customers.
  • Support customers on Daily Generation Report (DGR), technical inputs for generation etc.
  • Assisting/Facilitating in annual electrical / CEIG inspection, metering and calibration of energy meters & related statutory adherences.
  • Assisting with billing and payment collection from the respective DISCOMS.
  • Assisting in regulatory compliances Wind power project performance monitoring.
  • Remote Performance Monitoring of WTGs initiated in addition to existing on site monitoring.